Skills for the Administrative Assistant (2 days)
The aspiring administrative assistant will learn the essential soft skills necessary to succeed in their careers. This two-day content-rich course helps people who work in support positions to improve their performance, no matter the business setting.
Topics include:
Topics include:
- Interpersonal skills - including effective communication skills, first impressions, and personal management
- Professional presence
- Techniques for being assertive
- Managing conflict
- Dealing with difficult people
